We hold an ATOL (Air Travel Operator’s Licence) for the many holidays that we sell as a package. This means that all of the travel arrangements we sell are protected in case of financial failure and comply with the Package Travel Regulations 2018.
For holidays where we act as an agent for another disclosed Tour Operator, all customer payments are held securely in a Trust account, operated by PTS (Protected Trust Services) of 307-315 Holdenhurst Rd, Boscombe, Bournemouth BH8 8BX, and paid directly to the supplier when due.
We are a Member of PTS (Protective Trust Services).
All payments made for packages where we act as agent for another disclosed Tour Operator are held in a Trust account with Protective Trust Services (PTS) and paid directly to your supplier by the Trustees.
Other services such as hotels or flights sold in isolation may not be protected and you should ask us what protection is available.
If you make an online booking and later find your holiday combination on sale, and available, at a lower price somewhere else on the internet, we will refund the difference to you.
We reserve the right to refuse and claim where we are unable to substantiate the claim to our satisfaction and in accordance with the above points. We reserve the right to remove this offer at any time.
With our low deposits and 0% monthly payments, you can book ahead and secure your holiday from as little as £99 per person, paying the final balance up until 14 days before departure
Sit back, relax and look forward to your trip without the financial worry.
Subject to supplier availability. Terms and conditions apply.
This Privacy Notice covers all platforms through which we offer travel-related services, this includes our Website and where you interact with us on social media such as Facebook (in which case you should also refer to those social media sites' privacy notices).
When you book any travel arrangements with us, we need you to provide us with certain information, including your name, address, e-mail address, phone number/s; date of birth for flights, and payment information.
If you fill in a booking form but don’t actually complete the booking, we will use your information (which we will have collected using cookies) to check whether you need any further assistance, or whether you would like to complete your booking. For more information about how we do this (and how to prevent this if you wish to do so), please see our Cookie Statement .
You may also provide us with information if you subscribe to our mailing list, for example to receive our brochure, Cruise Ahoy, or to enter a competition.
If there are other people on your booking, or if you are booking a holiday for someone else, we will ask you to conform that you have their permission to give us their personal data as described above. It is your responsibility to ensure that anyone about whom you have provided personal data has given their consent and is aware of how we use and process their information.
When you visit our Website, even if you don’t make a booking, we will automatically collect certain information such as your IP address, the date and time you accessed the Website, the hardware, software or internet browser you use and information about your visit, including pages you viewed and interaction information. If you are using a mobile device, we may collect data that identifies your mobile device, location details and any specific settings.
Once we have collected your information, it will be used for the following purposes:
Any information that we hold about you is stored on our secure servers and all payment transactions are encrypted. Only authorised personnel are permitted to access personal data in the course of their work. Whilst we do our best to protect your personal data, no information transferred over the internet can be guaranteed to be completely secure and you provide your information at your own risk.
When your credit card details are required as part of the booking process, we store the last 4 digits and an authorisation code. In the case of some low-cost airlines, we will use the payment details you provide to purchase the flight seats on your behalf.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"), including (in some instances) where we transfer your data to our suppliers so that they can assist us with providing our services to you. Where your information is transferred outside of the EEA, we will take steps to ensure that the information receives the same level of protection as if it remained within the EEA, including by entering into data transfer agreements, using the EU Commission approved Standard Contractual Clauses, or by relying on certification schemes such as the EU-US Privacy Shield. You have the right to details of the mechanism under which your data is transferred outside of the EEA – for this information, please contact us using the details set out under "How can you contact us?" below.
When we have no ongoing legitimate business need to process your personal data (for example, to provide products or services to you or to retain records to manage any claims which you or we may have in respect of the products and services we provide to you), we will either delete or anonymise it or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.
You have the following rights in relation to the personal data that we hold about you:
Our Website is not intended to be used by children under 18 years of age. We only process information about children with the consent of their parents or legal guardians.
We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.
You can accept or decline cookies at any time by accessing the preference panels from your browser's main menu (usually found under 'Edit', 'Tools' or 'Options'). However, if you choose to remove cookies elements of the site may not work properly or your use of the site may be impaired.
This information may include the pages you visit and products viewed or purchased. This helps us to improve and develop our offers and to provide you with better products and services tailored to your individual interests and needs.
PLEASE NOTE: if you choose to proceed without declining any non-essential cookies, then your use will constitute implied consent to the non-essential cookies that are set.
Elegant Getaways is a trading name of Jetline Travel Limited, registered in England with registered number 04094279 and VAT no. 766 8398 62. Registered office: Becket House, 36 Old Jewry, London EC2R 8DD.
Elegant Getaways offers both the independent traveler and package holidaymaker an extensive range of holidays, both land and cruise, to Worldwide destinations: from short breaks to long-haul, including all-inclusive holidays. Check our website regularly for our latest holiday deals or subscribe to our newsletter to receive the latest exclusive offers.
Elegant Getaways holds an Air Travel Organiser’s License (ATOL 6153) for your financial security. When booking travel arrangements our contract with you begins when you receive an email with your confirmation invoice and booking conditions. Once the contract is confirmed we are responsible to you for providing the travel arrangements you have booked and you are responsible to us to pay for them. In parties of two or more people the person who makes the booking accepts responsibility for making payments to us for all members of the party.